January Friends and Family Statistics

2nd February 2024Friends and Family Test
January Friends and Family Statistics

In January 91% of our patients were either very happy or happy with the experience in the practice.

Thankyou to everyone for bearing with us as we continue to work on improving the service that we deliver to our patients.

We are pleased that the changes that we are making are having an effect. You will see a gradual improvement over the months in the feedback, from November 2022 80% of patients being very happy or happy with the service, to 86% in December 2022 and now 91% in January.

We will strive to continue our improvement.

Thankyou, the team at City Square Medical Group

Get U Better App

15th January 2024Online services, Patient information
Get U Better App

Dear Patient,

We now offer access to a self-management app to aid recovery from your muscle or joint problem. The app will guide you day-by-day through a sequence of exercises and tips to help you get better. To get started, click here or go to http://tinyurl.com/gub-sbo1142t1, select a condition, enter your email address and click send’

The app has touch to speak function, so it is accessible to all patients.