Summary of Appointment Statistics for January 2024
January Friends and Family Statistics
In January 91% of our patients were either very happy or happy with the experience in the practice.
Thankyou to everyone for bearing with us as we continue to work on improving the service that we deliver to our patients.
We are pleased that the changes that we are making are having an effect. You will see a gradual improvement over the months in the feedback, from November 2022 80% of patients being very happy or happy with the service, to 86% in December 2022 and now 91% in January.
We will strive to continue our improvement.
Thankyou, the team at City Square Medical Group
Get U Better App
Dear Patient,
We now offer access to a self-management app to aid recovery from your muscle or joint problem. The app will guide you day-by-day through a sequence of exercises and tips to help you get better. To get started, click here or go to http://tinyurl.com/gub-sbo1142t1, select a condition, enter your email address and click send’
The app has touch to speak function, so it is accessible to all patients.
December Friends and Family Statistics
86% of respondents thought our service was either Good or Very Good (n=49)
November Friends and Family Test Statistics
80% of respondents (n128) rated our service as either “Very Good” or “Good”.
November Practice Statistics
Are you Bangladeshi?
Do you have questions about vaccines being offered to your family at the moment?
October Friends and Family Test
October Practice Statistics
November Health & Wellbeing Activities
The Healthy Eating and nutrition workshops will restart next month from Monday 6th November 12-13:30 for 5 weeks, this cohort will run in Bengali and will offer an introduction to healthy eating.
Chronic Pain sessions will also be restarting in English from the 21st November 23. These are monthly sessions and will be delivered via TH Talking therapies for anyone who struggles with chronic pain.
Community Wellbeing HUB is also piloting once a month Wellbeing workshops with TH Talking therapies at the Tarling East Community Centre starting Thursday 2nd November 11-12. The topics each month have been coproduced with their patients and community members. Anyone over the age of 18 can join these workshops.
