Friends and Family Test

75% of Patients using our service in August found the service either Very Good or Good

In January 91% of our patients were either very happy or happy with the experience in the practice.

Thankyou to everyone for bearing with us as we continue to work on improving the service that we deliver to our patients.

We are pleased that the changes that we are making are having an effect. You will see a gradual improvement over the months in the feedback, from November 2022 80% of patients being very happy or happy with the service, to 86% in December 2022 and now 91% in January.

We will strive to continue our improvement.

Thankyou, the team at City Square Medical Group

86% of respondents thought our service was either Good or Very Good (n=49)