Please attend this event if you have any questions about using the NHS App. This is by far the quickest way to order medications and have access to your medical records.
How to use the NHS App
Author: Ben Dougall
Friends and Family Test for March 2024
Summary of Appointment Data for March 2024
This is the appointment data for March 2024.
February Friends and Family Test Results
Summary of Appointment Statistics for February 2024
Summary of Appointment Statistics for January 2024
January Friends and Family Statistics
In January 91% of our patients were either very happy or happy with the experience in the practice.
Thankyou to everyone for bearing with us as we continue to work on improving the service that we deliver to our patients.
We are pleased that the changes that we are making are having an effect. You will see a gradual improvement over the months in the feedback, from November 2022 80% of patients being very happy or happy with the service, to 86% in December 2022 and now 91% in January.
We will strive to continue our improvement.
Thankyou, the team at City Square Medical Group
December Friends and Family Statistics
86% of respondents thought our service was either Good or Very Good (n=49)
November Friends and Family Test Statistics
80% of respondents (n128) rated our service as either “Very Good” or “Good”.
November Practice Statistics
