Our econsultation service has been suspended due to a backlog and it will be reinstated on Monday the 7th of October.
Please note that at Cable Street branch our GP practice operates independently from the two other hubs (Same Day Primary Care HUB, Same Day Access HUB)that use our facilities. For assistance, please get in touch with the specific service you require directly. Thank you
Important Practice News & Notices
Friends And Family Test August 2024
75% of Patients using our service in August found the service either Very Good or Good
by Ben DougallPatient Access
We advise users of Patient Access to check the name and email address of the sender, all emails from Patient Access will come via an email address that ends in @patientaccess.com. We advise users never to click on any log in links that you receive via email but to visit the site via the address bar of your browser instead so that you know you are on the genuine Patient Access log in page. You can find more information and guidance on our information security page.
by B@ck_OfficeFriends and Family Test results for June
Please see our Friends and family test results. 75% of respondents (28 in total this month) found our service “Good” or “Very Good”. Many of the negative reviews were around access. We have taken this on board and have recruited two new staff members at reception so that calls can be answered more quickly and … Read More
by Ben DougallMay Friends and Family Test results
Our May Friends and Family Test performance. We are very pleased to have achieved over 92% of responses as either “Very Good” or “Good”. Thankyou for providing feedback. The Partners
by Ben DougallThis practice allows community health service clinical staff directly involved in your care to access parts of your medical record. Your consent will be asked before this can take place. If you do not wish this to happen, please let the practice know.